GENERAL

HOW DO I CANCEL AN ORDER?

Orders are processed within 24 hours. If you made a mistake with your purchase you can contact one of our Lash Experts at amy@tamimx.com within 30 minutes of order placement to cancel your order.

HOW DO I CONTACT CUSTOMER SERVICE?

You can contact one of our Lash Experts any day of the week between 8:00am – 5:00pm PST at amy@tamimx.com. 

WHERE ARE TYPELUX LASHES SOLD?

We solely sell online.

PRODUCT INFORMATION

WHAT IS THE MOST DRAMATIC TYPELUX LASH?

The most dramatic TYPELUX style is “Venice” in our Luxury 3D Mink collection. We recommend these lashes for the most glamorous and bold looks. 

WHAT IS THE MOST NATURAL TYPELUX LASH?

The most natural TYPELUX style is “Kiss” in our Ultra Lux Collection. We recommend this lash for anyone new to wearing lashes or for an everyday look.

HOW DO I CARE FOR MY TYPELUX LASHES?

For information on how to apply, remove or care for your lashes check out our guides attached to every product listing.

HOW DO I APPLY MY TYPELUX LASHES?

For information on how to apply, remove or care for your lashes check out our guides attached to every product listing.

HOW DO I REMOVE MY TYPELUX LASHES?

For information on how to apply, remove or care for your lashes check out our guides attached to every product listing.

DO TYPELUX LASHES COME WITH GLUE?

TYPELUX Lashes do not come with lash adhesive. You can use any temporary lash adhesive to apply your lashes.

 

SHIPPING & RETURNS

MY TRACKING NUMBER IS NOT SHOWING ANY INFORMATION.

Tracking is emailed to you the moment your order ships. However, USPS does not update tracking for 24-48 hours after the initial scan of your shipment. We ask that you check back in 48 hours. If you still do not see tracking information please contact one of our Lash Experts at amy@tamimx.com.

DO YOU OFFER EXCHANGES AND RETURNS?

All sales are final. Due to the nature of our product we do not offer refunds or exchanges, except in the case of receipt of damaged products. If you receive a damaged item please immediately send us a picture of your shipment box as well as the items that arrived damaged at amy@tamimx.com.

 

INTERNATIONAL

DO YOU SHIP INTERNATIONALLY?

Yes, we ship to almost every country worldwide.

WHAT LANGUAGE SHOULD MY ORDER BE PLACED WITH?

All orders must be entered and processed in English.

DO YOU ACCEPT MAIL FORWARDING ADDRESSES?

Yes, we can add shipping to AE/SA/QA/UAE. All information should be in English and it is most ideal to implement a P.O. Box.

WHICH CURRENCY ARE MY ORDERS PROCESSED IN?

TYPELUX orders are processed in US Dollars.

CUSTOMS AND DUTIES INFORMATION.

At this time, all customs and duties fees are the customer’s liability and will be charged to you upon receipt of your international shipment.

HOW MUCH IS SHIPPING TO MY COUNTRY?

The cost of shipping depends on the weight of your purchase and your final destination address. Once you enter your shipping address during checkout your shipping cost will appear in your cart before you finalize your purchase.